Get in Touch With Us
We're here to help! Whether you have questions about products, need support, or want to provide feedback, our team is ready to assist you.
Multiple Ways to Reach Us
Choose the contact method that works best for you. Our team typically responds within 24 hours.
Call Us
Speak directly with our customer support team for immediate assistance.
WhatsApp Chat
Chat with us on WhatsApp for quick responses to your questions.
Email Us
Send us an email for non-urgent inquiries or detailed questions.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Our Location & Hours
Visit our headquarters or check our business hours before calling.
Go Shop Eazy Office
268 M. M. MITRA LANE DE, BITALA ICHAPUR, NAWABGUNJ 743144
Interactive Map
(Would display Google Maps in production)
Frequently Asked Questions
Find quick answers to common questions about contacting us and getting support.
What's the best way to get support for my order?
For order-related inquiries, the fastest way is to call our customer support line at +91 629 187 7837 or use the WhatsApp chat for quick responses. You can also email order-goshopeazy@gmail.com with your order number.
How long does it take to get a response to my email?
We typically respond to all emails within 24 hours during business days. For urgent matters, we recommend calling our support line or using WhatsApp chat for immediate assistance.
Can I visit your physical location?
Our headquarters at 268 M. M. MITRA LANE DE, BITALA ICHAPUR, NAWABGUNJ 743144 is open for scheduled appointments only. Please contact us in advance to arrange a visit. Our warehouse locations are not open to the public for safety reasons.
What information should I include when contacting support?
To help us assist you faster, please include: your order number (if applicable), product details, a clear description of your issue, and any relevant photos or screenshots. For account issues, please have your email address ready.
Still have questions? Visit our full Help Center
Specialized Support Departments
Different departments for different needs. Contact the right team for faster resolution.
Order Support
Questions about orders, shipping, and delivery
Returns & Refunds
Help with returns, exchanges, and refunds
Technical Support
Website, app, and account technical issues
Business Inquiries
Partnerships, wholesale, and corporate
Need Immediate Assistance?
Our customer support team is available 24/7 to help you with any urgent issues or questions.
Average wait time: Less than 2 minutes