Free delivery on orders above ₹499 · 7-day returns
GoShopEazy

Help & FAQs

8 answers, grouped by topic.

Delivery

Do you deliver to my PIN code?

Enter your PIN code on any product page to check. Checkout re-checks it against your full address.

How much is delivery?

It depends on the method, your PIN code and your basket. The exact charge is shown at checkout before you pay. Orders above ₹499 ship free on standard delivery.

Orders

How do I track my order?

Open Your account → My orders and pick the order. Every status change is listed there, along with the courier tracking number once it ships.

Can I cancel an order?

Yes, while it is still with us — that is, until it ships. Open the order and use Cancel this order. After it ships, request a return instead.

Partner listings

What is a partner product?

A product we do not stock but think is worth your money. The button takes you to the merchant, who sells and ships it. We may earn a commission; the price you pay is unchanged.

Payments

Which payment methods can I use?

Cash on delivery is available today. Online payment through UPI, cards and wallets is coming soon.

Returns

How long do I have to return something?

Seven days from delivery. Start the return from the order page in your account.

When do I get my refund?

Within 5–7 working days of the returned goods passing inspection.

Still stuck?

Send us a message and we will get back to you.

Contact support