Refund policy
Last updated 2 Sept 2026
Returns are accepted within 7 days of delivery on eligible items.
How it works
- Open the order in your account and choose Request a return.
- Pick the items and tell us what went wrong.
- We arrange a pickup and inspect the goods.
- An approved refund is credited to the original payment method within 5–7 working days.
Items that arrive damaged or wrong are always refunded in full, delivery included.